Contact Us

This feature allows biobanks to create a ‘Contact Us' form on the login screen. This can be used for the public to contact the biobank for a new project, new user training requests, general queries, etc.

The form's contents can be configured per the biobank’s needs.

Configuration

1. Create a request form as per the requirement using the Forms module. Refer to Forms (Post v8.0) for more details about Forms.

2. Create a new Catalog and select “Request Form” in the “Display” field.

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2. In the system ‘Settings', search for 'Contact us' and set the catalog id. You will get the id in the browser’s URL when you are on the new catalog's overview page.

   

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3. When a user submits the Contact Us form, an email notification is sent to the 'Request managers' in the catalog. You can also view past submissions within the catalog.