Contact Us

This feature allows biobanks to create a 'Contact Us' form, which can be used for any purpose like contacting biobank for a new project, new user training request, general queries, etc.

Configuration

1. Create a request form as per the requirement from the forms card. Refer to Forms (Post v8.0) for more details about forms.

2. Create a new Catalog with a 'Request form' feature only and assign the new form as a request form.
   Navigate to the ‘Catalog’ → Fill in the mandatory fields like Title, Description, Item Details Query, Request Form, and Request Managers, and set the Display as 'Request Form’ only.
   Refer to Managing Catalogs for more details.

   

3. In the system 'Settings', search for 'Contact us' and set the catalog id. You will get the catalog id in the menu bar of the catalog overview page.

   

4. When the form is submitted, the response is sent to the 'Request managers' in the catalog. The request looks like the one below.