This issue occurs mostly on instances running v4.3.x because of undesirables effects of code changes done to fix the issue OPSMN-4016. However, the good news is this issue has been fixed in v5.0 onward.
For instances still running v4.3.x, given below are steps to fix this issue:
- Download the specimen query form (specimen.xml).
- Copy the downloaded query form as below:
$ cp specimen.xml $TOMCAT_HOME/webapps/openspecimen/WEB-INF/classes/query-forms/specimen.xml - Restart OpenSpecimen
Note: $TOMCAT_HOME refers to the directory where Tomcat is installed.
This should fix the issues. If you are still facing issues, please email us at support@krishagni.com