This Contact Us feature allows biobanks to create a 'Contact Us' form , which on the login screen. This can be used for any purpose like contacting the public to contact the biobank for a new project, new user training requestrequests, general queries, etc.
The form's contents can be configured as per the biobank's needs.
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Configuration
Create a request form as per the requirement from using the forms cardForms module. Refer to Custom Forms (Post v8.0) for more details about formsForms.
Create a new Catalog with a 'Request form' feature only and assign the new form as a request form.
Navigate to the ‘Catalog’ → Fill in the mandatory fields like Title, Description, Item Details Query, Request Form, and Request Managers, and set the Display as 'Request Form’ only.
Refer to Managing Catalogs for more detailsand select the ‘Request Form' option in the 'Display’ field.
Field | Description | ||
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Title | Display the title of the catalog | ||
Description | Description of the catalog. It will be displayed on the catalog page. | ||
Display | This option allows users to control the contents of the catalog. Select the 'Request Form' option for the Contact us feature. | ||
Item Details Query | This query is configured by biobanks and used to
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Request Form | This custom form is the "request form" that the researchers must fill out during request submission. Each catalog can have its request form. | ||
Request Managers | One or more users who:
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Requires Login? | If 'Yes' is selected, the researchers must log in to access the catalog. If not, then the catalog can be accessed publicly. | ||
User Groups | Applicable for private catalogs. Only this "User Group" user can access the catalog if configured. If no user group is selected, the catalog is accessible to all OpenSpecimen users.
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Show App Buttons? | It hides buttons like 'sign in' or 'sign up on top of the page.
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Help URL | Users can create a catalog-specific Wiki or SharePoint page to document how the researchers can use this catalog. A help button will appear beside the catalog's name. |
Navigate to the 'Catalog' → fill in the details displayed in the below image → Create.
-20221118-094443.png?version=1&modificationDate=1668764700417&cacheVersion=1&api=v2)
In the system 'Settings', search for 'Contact us' and set the catalog idID. You The user will get the catalog id in the menu bar of the catalog overview page.
-20221118-072112.png?version=1&modificationDate=1668764780884&cacheVersion=1&api=v2&width=659)
-20221118-072152-20221118-095110.png?version=2&modificationDate=1668765151916&cacheVersion=1&api=v2)
When the form is submitted, the response ID in the browser’s URL when the user is on the catalog's overview page.
-20221118-072112.png?version=1&modificationDate=1668764780884&cacheVersion=1&api=v2&width=646)
Once the user configures the 'Contact Us' catalog, it will be displayed on the login screen as below.
-20221118-072152-20221118-095110.png?version=2&modificationDate=1668765151916&cacheVersion=1&api=v2&width=646)
On clicking 'Contact Us', the user will navigate to the 'Request Form' screen, where the user can put the request.
-20221215-095110.png?version=1&modificationDate=1671097881040&cacheVersion=1&api=v2)
When a user submits the Contact Us form, an email notification is sent to the 'Request managers' in the catalog. The request looks like the one below.
-20221118-072248-20221118-095131.png?version=2&modificationDate=1668765140825&cacheVersion=1&api=v2)
Users can also view past submissions within the catalog ‘View Request’ option.
-20221215-095209.png?version=1&modificationDate=1671097947232&cacheVersion=1&api=v2)