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Bulk Operations (v6.1)
The below operations can be performed on users in bulk from the UI:
Edit
Archive
Reactivate
Delete
Lock
Unlock
Approve
Export
Click here to expand
To perform bulk operations, go to 'Users' from the menu or home, and select the users for bulk operation.
Approve pending user requests: Select 'Activity Status' as 'Pending' from the left side filters. Select the users to be approved and click on 'Approve'.
Unlock user accounts: Select 'Activity Status' as 'Locked'. Select the users to be unlocked and click on 'Unlock'.
Export user's records: Select users and click 'Export'.
Setting up Password / Forgot Password
User's passwords can be reset in multiple ways.
New users
New users whose passwords have already been reset once can reset their passwords again using below steps
Steps to reset password for new password
Existing Users
Steps to reset password...
For security measures, the following rules and restrictions are set for passwords:
Rules | Default value |
---|
The password should expire after every X number of days. | 60 |
User account locked if not used for more than N days. | 60 |
Password complexity configurable via system setting. | The password should contain at least 1 uppercase letter, 1 lowercase letter, 1 number, and should be a minimum of 8 characters long. |
Last X passwords should not be allowed. | 5 |
Lock account after N unsuccessful login attempts | 5 |
To configure all these account settings, select 'Settings' from the dashboard and click on 'Authentication'. Select the property to be configured from the list, add valid values and click on the 'Update' button
From v8.1, if your user account gets locked or expired, it can be unlocked by using the “Forgot Password” link on the login page. You can enter your email address and an email would be sent to you with a link for resetting your password.
Announcements
The announcement feature allows super admins to broadcast messages to all active users. This is useful when an email needs to be sent in the case of system downtime during maintenance.
Steps to send an announcement...
Active Users Dashboard
This feature gives you an overview of the most active users in the last 12 months and a graph that shows you active users per month.
Export Login Activity
This will allow the super admins to export the login audit log based upon the domain, time interval and user. Refer to the wiki page for more information.