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User's passwords can be reset in multiple ways.

New

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Users/Users logged out

New users whose passwords have already been reset once can reset their passwords again using below steps

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titleSteps to reset password for new password

  • New user will receive a notification for reset password

Image RemovedImage Added

  • Click on the Reset Password tab → Enter the log in or mail detail in the screen loaded.

  • Click on the ‘Email Reset Password Link’ and a new mail will be received as mentioned below

  • Click on the 'Reset my Password' .Enter the login id and new details in the next page loaded → Click on reset password

  • System will display message of password reset successfully and the user can sig in again with new password.

Existing Users/Users logged in

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titleSteps to reset password...

  • Users have the option to reset their password by clicking on their name under the user icon on the top right of OpenSpecimen.

  • Super Admins / Institute Admin users can edit any user account and click 'Reset Password' to forcefully change another user's password.

  • If the user forgets their password, the 'Forgot Password' on the 'Sign In' page can be used. This will send the user an email with the link to reset the password.

For security measures, the following rules and restrictions are set for passwords:

Rules

Default value

The password should expire after every X number of days.

60

User account locked if not used for more than N days.

60

Password complexity configurable via system setting.

The password should contain at least 1 uppercase letter, 1 lowercase letter, 1 number, and should be a minimum of 8 characters long.

Last X passwords should not be allowed.

5

Lock account after N unsuccessful login attempts

5

To configure all these account settings, select 'Settings' from the dashboard and click on 'Authentication'. Select the property to be configured from the list, add valid values and click on the 'Update' button

Info

Set the value to blank or 0 to disable the specific password restriction

From v8.1, if your user account gets locked or expired, it can be unlocked by using the “Forgot Password” link on the login page. You can enter your email address and an email would be sent to you with a link for resetting your password.

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