• Users have the option to reset their password by clicking 'Change Password' on their name under the user icon on the top right of OpenSpecimen.

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• Super Admins / Institute Admin users can edit any user account and click 'Reset Password' to forcefully change another user's password.

• If the user forgets their password, the 'Forgot Password' on the 'Sign In' page can be used. This will send the user an email with the link to reset the password.

For security measures, the following rules and restrictions are set for passwords:

To configure all these account settings, select 'Settings' from the dashboard and click on 'Authentication'. Select the property to be configured from the list, add valid values and click on the 'Update' button

From v8.1, if your user account gets locked or expired, it can be unlocked by using the “Forgot Password” link on the login page. You can enter your email address and an email would be sent to you with a link for resetting your password.

• Navigate to 'Users'

• Click on 'More' → Active Users

Active Users Graph

The graph would give you a count of users who has logged in at least once in the last 12 months.

Most Active Users

This table will show you the “number of days” for which the user has been active in the last 12 months.

Filters

You can also view the active users count using the filters:

• Search by Institute- it will give you a count of users who has logged in at least once in the last 12 months from the selected institute.

• Search by 'Interval Start Date' and 'Interval End Date'- it will give you a count of users who has logged in at least once between the selected interval.

Interval Start Date: The date from when you want to see the count of active users.

Interval End Date: The date till when you want to see the count of active users.

• Daily Active Users- it will show you the count of active users per day who have logged in at least once.

• Bar graph- the active users' graph will change to a bar graph representation.

Export

You can export the report as a CSV file. The file will contain data like months, active users' count, etc.

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