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The error is displayed when the participant was created in Open Clinica with PPID ABC01, deleted, and recreated. You need to clean up the mapping tables to remove the mapping of the deleted participants.

  • Failed to authenticate with the OpenClinica server. Check the following: a) auth credentials b) auth server URL c) server accessibility

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This error occurs when the configured server URL, Username, or Password is wrong. To fix this check the below details and update if needed in the server configuration

  • Configured URL of OpenClinica in REST API Invoker.

  • The username used in the configuration should have access to OpenClinica.

  • Password used in configuration should be in a working state.

To fix these details go to REST API Invoker >> use the ‘PUT' HTTP request >> ‘Resource URL’ as 'ServerURL/rest/ng/or-server-configs/{configured server ID}’

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Once you update the necessary host, username and password click on 'Send'. You should get 200 status as a successful result.

How to cleanup mapping tables?

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