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User Account Password
The user account passwords can be reset in multiple ways.
New Users/Users logged out
New users whose passwords have already been reset once can reset their passwords again using the steps below.
New users will receive a notification for a password reset.
Click on the Reset Password tab → Enter the login or email details in the screen that loads.
Click on the ‘Email Reset Password Link’ and a new email will be sent as mentioned below.
Click on the 'Reset my Password'. Enter the login name and new details in the next page loaded → Click on reset password
System will display a password reset message successfully, and the user can sign in again with the new password.
Existing Users/Users logged in
Users have the option to reset their password by clicking on their name under the user icon on the top right of OpenSpecimen.
Super Admins / Institute Admin users can edit any user account and click 'Reset Password' to forcefully change another user's password.
If the user forgets their password, the 'Forgot Password' on the 'Sign In' page can be used. This will send the user an email with the link to reset the password.
For security measures, the following rules and restrictions are set for passwords:
Rules | Default value |
|---|---|
The password should expire after every X number of days. | 60 |
The user account is locked if not used for more than N days. | 60 |
Password complexity is configurable via system settings. | The password should contain at least 1 uppercase letter, 1 lowercase letter, 1 number, and should be a minimum of 8 characters long. |
Last X passwords should not be allowed. | 5 |
Lock account after N unsuccessful login attempts | 5 |
To configure all these account settings, select 'Settings' from the dashboard and click on 'Authentication'. Select the property to be configured from the list, add valid values and click on the 'Update' button
Set the value to blank or 0 to disable the specific password restriction
From v8.1, if your user account gets locked or expires, it can be unlocked by using the “Forgot Password” link on the login page. You can enter your email address, and an email will be sent to you with a link for resetting your password.