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Fill up details and click on 'Sign up.'

Once you sign up, the admin will receive an email.

  • Admin can approve your user account, assign roles and privileges.
  • Once approved, you will receive an email with the login information and how to set up their password.
  • If your request gets rejected, you will be notified via email.

Create

Types of Users

TypeDescription
Super AdministratorHas access to all the data and operations across all the sites and institutes in the application.
Regular UserHas limited access based on their roles within the associated site.
Institute AdministratorHas access to all the data and operations within all the sites of the institute to which the user is associated.
Contact UserUsers that do not log in to the system. For example, nurses, external lab members, etc.

Data Entry Users

Administrators (Super/Institute/Site) can create authorized users and provide them with specific access privileges in OpenSpecimen. These users can be Site Managers, Biobank Managers, Laboratory Managers, Clinicians, Technicians, etc.

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titleTo create a user -Steps to create users...
  • Select the 'Users' card from the home page or menu and click 'Create'. The type of users depends on their role and their respective responsibilities.

Type of OpenSpecimen users:

  • Super administrator: Has access to all the data and operations across all the sites and institutes in the application.
  • Institute administrator: Has access to all the data and operations within all the sites of the institute to which the user is associated.
    • Regular:

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    • Selecting 'Regular' will allow you to assign different roles to the user other than super and institute admin.


    Contact Users

    Some users (e.g., PI of the study, external lab members, nurses, etc.) do not log into OpenSpecimen. For such types of users, you can create a 'Contact' user type. 

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    Once you create a regular user, you will need to assign roles like technicians, tissue bankers, etc., by clicking on the 'Roles' tab from a specific user overview page.


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    The roles tab will only appear if 'Regular' is selected under the 'Type' field on the 'Create users' page. If It will not appear if the user is a super administrator, institute administrator, or contact, the roles tab will not appear.Image Removed


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    titleSteps to assign roles...
    • Click the 'Roles' tab on the user overview page.

    • Click 'Add role' and start entering data. Users can either assign privileges to all (current & future) CPs or specific CPs of a site.

    Info

    For multi-site protocols, you can assign multiple roles to a user under multiple sites on the same protocol.


    Note
    titleNote:
    • The 'All Current and Future' option in the site's drop-down will appear only if there are no roles are already assigned to a specific site.
    • When you assign the "Administrator" role to the user for a site, they get access to all CPs of that site by default.
    • You can only see those sites under the "Sites" dropdown that are registered under the institute that the user is affiliated with.


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    To edit the user, log in as a super admin and go to click on' Edit' from the user overview page→ click 'Editpage.

    From v7.2, you can edit some basic details of their profile, such as phone number, time zone, address, and notification settings. This will help regular users to do minor profile edits without bothering admin users. Rest fields will be uneditable to regular users.

    Steps to edit your own profile details :

    • Log in to OpenSpecimen → Click on the 'User Profile' icon at the right-hand side top corner as shown below.

    • Click on the user name as shown below.                                                 

    • Edit phone number, time zone, address, and notification settings → Update. Verify if the details are updated.

    Info
    titleNote

    Further, the institute Institute and site admins can edit all the users' profile attributes created under their institute and site, respectively.  


    Lock / Unlock

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    User account will get locked in 3 cases:

    1. The user has tried maximum failed login attempts.
    2. The user is inactive for the 'N' number of days.
    3. Super admin forcefully locked the user account.

    The system throws an error on UI about the account locked at the time of login. Locked users have to contact their admins to get their accounts unlocked.

    To unlock a user account, search for the user's account → From the user overview page, click 'Unlock'. Following these steps, a user will get an email notification that the account is unlocked.  Super admin, institute admin, and site admin users can lock/unlock user accounts.


    Note
    titleNote:

    If the super admin account gets locked, other super admins can unlock it, or the user has to email the OpenSpecimen help desk.


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    A  message at the top of the page highlights the user impersonated and the option to return to the super admin’s account.

    Email Notification (v8.1)

    When you impersonate as a user, you will get a popup message asking if you want to still proceed.

    Note
    • An email is sent to both the user who is impersonated and who is impersonating.
    • You will be taken back to your own account after one hour of impersonation.

    Import

    You can create multiple users, assign roles to them and add user training form data in bulk.

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    Import Users

    Refer to 'Users Template' for more details.

    Import User Roles

    Refer to 'Add Roles to Existing Users' for more details.

    Import User Forms

    Refer to 'User Forms Template' for more details.

    Export

    You can export users, user roles (from v7.0), and user forms (from v8.0).

    Export Users

    You can export all the users or selected users.

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  • Login as Super Administrator.
  • Navigate to the 'Users' page.
    • Click on 'Export' and select the 'Users' option. This will export all the users as a CSV file
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    • To export the selected users, select the users by checking the checkbox present against the user from the list view. Then select the 'Users' option from the 'Export' button. The selected user details will get exported as a CSV file.

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    Export User Roles

    You can export the roles assigned to a specific user or all users. It will make it easier to create a new user with the same permissions as another user. You can also use it to bulk review and check the CPs and roles assigned to users.

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    • Login as Super Administrator.
    • Navigate to the 'Users' page.
    • Click on 'Export' and select the 'Users Roles' option. This will export all the user's roles as a CSV file.

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    • To export the selected user's roles, select the users by checking the checkbox present against the user from the list view. Then select the 'Users Roles' option from the 'Export' button. The selected user's roles details will get exported as a CSV file.

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    • You can create the user's with the same user roles, which are exported. For example, the 'Tasha V' user has the same user roles as 'Steph Jorge.'

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    • Users can bulk review the user's assigned roles, CPs, and site access.

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    Export User Forms

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    • Login as Super Administrator.
    • Navigate to the 'Users' page.
    • Click on 'Export' and select the 'Forms' option. This will export all the users' forms as a CSV file.

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    • Select the user form you want to export in 'Record Type' and click on 'Export'.

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    • To export the selected user's forms, select the users by checking the checkbox present against the user from the list view. Then select the 'Forms' option from the 'Export' button. The selected user's form details will get exported as a CSV file.

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    • Select the user form you want to export in 'Record Type', verify the users' list and click on 'Export'.
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