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Errors may occur after taking the database backup from one server to another server.

Error 1: "couldn't create the directory for storing de file data."

Reason: While taking database backup from the server1 all OpenSpecimen related configuration setting comes with the database dump. so the data directory path of server 1 also comes with the database dump file. so when we take this dump to another server say server 2 and import that dump file to MySQL. (Remember data directory path is same as Server 1. which is not valid).& when we Start the server we get above error because server 2 don't have permission to create the directory which is an actually wrong path.

Solution: Update the path of data directory in the database and restart the server.

Connect to the MySQL. get into the database.

Step 1: Get the Identifier value for the property data_dir.

select * from os_cfg_props where name = 'data_dir';

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update os_cfg_settings set activity_Status = 'Active' where identifier = <Identifieer value of Step 2>;

Error 2:  "Invalid label print output directory."

Reason: The reason for this error is also the same as previous Error 1, i.e the value for the label print directory comes from the server 1 from where we took the database dump. so we need to edit path of the label print output directory with the server 2 path.

Connect to the MySQL. get into the database.

 Run the following query.

select RULE_DEF from os_print_rules where ACTIVITY_STATUS = 'Active';

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