Table of Contents
Introduction
OpenSpecimen sends email notifications to users of the system on various operations. For this to be enabled, system administrator has to configure the email settings through user interface.
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| Object | Feature | Details | Recipient |
|---|---|---|---|
| User | User Sign On Request | This email notification is sent when new users sign in for user account from OpenSpecimen login page. | System administrator |
| User | User Creation or User Request Approval | This email notification is sent when new users sign in request is approved or rejected or administrator creates a new user. Email contains login details. | New User |
| Order | Order Distribution | This email notification is sent when an order is processed |
|
| Query | Share Query Folder | This email notification is sent when a query folder is shared with user/s. Email contains direct link to access the query folder and requires user to login to access it. | User/s with whom query folder was shared |
| Query | Export Large Query Result Data(>10000 rows) | This email notification is sent when user exports query results which have large result set > 10000 records. Email contains link to download the exported data. User needs to sign in before downloading the data. | User who exported query results data |
| User | Reset Password | When user requests for new password, a password reset link is sent to the user. Only the user who requested can access the link and it expires after 1 day. | User who requested for reset password |
| List | Share Specimen List | This email notification is sent when a specimen list is shared with user/s. Email contains direct link to access the specimen list and requires user to login to access it. | User/s to whom specimen list was shared |
| User | Roles Update | Email notification is sent when any user's role is changed or updated. Email contains details of the user's updated role. | User who's role is updated |
Disable email notification per user
New in v6.3! At times, customer might want to disable all email notification to specific users. (Even when they're non-contact users)
This is now possible via a radio button in the user page. Follow the below steps to disable email notification per user.
Steps
- Go to Home → Users → Click on any user.
- Click Edit → Select 'Yes' under 'Disable Notifications?'
- Click Update.
Exceptions
Email notification will be sent despite the above setting in the following cases:
User clicks on forgot password.
User account is locked by unsuccessful login attempts.
User account password is expired.
User account is locked because of inactivity.
In case of an Email Announcement.
New user is created.
| Note |
|---|
By default, new users created will have 'Disable Notification' as disabled. |