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Solution 1: 

  1. Clear the browser cache and make sure no cookies or other storage items are saved for the app.
  2. Reload the page.
  3. If this doesn’t work, follow the solution 2.

Solution 2: 

In v4.2.x, as part of security tightening, some fixes were done in the area of cookie handling. Unfortunately, these security fixes have the potential to break existing proxy rules/settings. If this is the case, then users will notice there will be no app cookies stored in browser.

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